.page-faq {
  --faq-sticky-top: 5.75rem;
  --faq-radius: 3px;
  background: var(--ng-cream);
}

/* ---------- 页首 ---------- */
.page-faq .faq-hero {
  padding: clamp(1.5rem, 4vw, 2.75rem) 0 clamp(1.25rem, 3vw, 2rem);
  max-width: 62rem;
}

.page-faq .faq-hero__kicker {
  margin: 0 0 0.85rem;
  font-family: var(--ng-mono-font);
  font-size: 0.72rem;
  letter-spacing: 0.22em;
  text-transform: uppercase;
  color: var(--ng-moss);
  padding-left: 0.85rem;
  border-left: 3px solid var(--ng-orange);
}

.page-faq .faq-hero__title {
  margin: 0 0 1rem;
  font-family: var(--ng-display-font);
  font-size: clamp(1.75rem, 5.4vw, 3.1rem);
  line-height: 1.12;
  letter-spacing: -0.01em;
  color: var(--ng-ink);
  text-wrap: balance;
}

.page-faq .faq-hero__lead {
  margin: 0;
  max-width: 46rem;
  color: var(--ng-ink);
  opacity: 0.82;
  font-size: clamp(0.98rem, 2.1vw, 1.1rem);
}

.page-faq .faq-hero__media {
  margin: 1.5rem 0 0;
  position: relative;
}

.page-faq .faq-hero__media .ng-figure__media {
  aspect-ratio: 2 / 1;
  overflow: hidden;
  border: 1px solid var(--ng-line-strong);
  border-radius: var(--faq-radius);
  background:
    linear-gradient(135deg, rgba(15, 61, 62, 0.92), rgba(47, 79, 58, 0.86) 55%, rgba(25, 185, 190, 0.35));
}

.page-faq .faq-hero__media img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

/* ---------- 主体两栏 ---------- */
.page-faq .faq-body {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(1.75rem, 4vw, 3rem);
  padding-top: clamp(1.75rem, 4vw, 3rem);
  padding-bottom: clamp(2.5rem, 6vw, 4.5rem);
  align-items: start;
}

/* ---------- 左侧问题索引 ---------- */
.page-faq .faq-index {
  background: var(--ng-paper);
  border: 1px solid var(--ng-line-strong);
  border-radius: var(--faq-radius);
  padding: 1rem 1rem 1.15rem;
  box-shadow: 0 1px 0 rgba(33, 29, 24, 0.06);
}

.page-faq .faq-index__label {
  margin: 0 0 0.75rem;
  font-family: var(--ng-display-font);
  font-size: 0.82rem;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--ng-gray);
}

.page-faq .faq-index__list {
  list-style: none;
  margin: 0;
  padding: 0 0 0.35rem;
  display: flex;
  gap: 0.5rem;
  overflow-x: auto;
  scrollbar-width: thin;
  -webkit-overflow-scrolling: touch;
}

.page-faq .faq-index__list > li {
  flex: 0 0 auto;
}

.page-faq .faq-index__link {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.5rem 0.85rem;
  border: 1px solid var(--ng-line-strong);
  border-radius: 999px;
  background: var(--ng-cream-1);
  color: var(--ng-ink);
  font-size: 0.86rem;
  line-height: 1.3;
  text-decoration: none;
  white-space: nowrap;
  transition: border-color 0.22s var(--ng-ease), background 0.22s var(--ng-ease), color 0.22s var(--ng-ease), transform 0.22s var(--ng-ease);
}

.page-faq .faq-index__no {
  font-family: var(--ng-mono-font);
  font-size: 0.7rem;
  color: var(--ng-orange);
}

.page-faq .faq-index__link:hover,
.page-faq .faq-index__link:focus-visible {
  border-color: var(--ng-orange);
  background: var(--ng-paper);
  transform: translateY(-1px);
}

.page-faq .faq-index__link:focus-visible {
  outline: 2px solid var(--ng-cyan);
  outline-offset: 2px;
}

.page-faq .faq-index__contact {
  margin-top: 1rem;
  padding-top: 0.9rem;
  border-top: 1px dashed var(--ng-line-strong);
}

.page-faq .faq-index__contact-label {
  margin: 0 0 0.4rem;
  font-size: 0.78rem;
  letter-spacing: 0.08em;
  color: var(--ng-gray);
}

.page-faq .faq-index__mail,
.page-faq .faq-index__tel {
  margin: 0 0 0.2rem;
  font-family: var(--ng-mono-font);
  font-size: 0.84rem;
  color: var(--ng-copper);
  word-break: break-all;
}

/* ---------- 答案区 ---------- */
.page-faq .faq-answers {
  display: flex;
  flex-direction: column;
  gap: clamp(2.25rem, 5vw, 3.5rem);
  min-width: 0;
}

.page-faq .faq-block {
  scroll-margin-top: var(--faq-sticky-top);
}

.page-faq .faq-block__head {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  align-items: baseline;
  gap: 0.3rem 0.75rem;
  padding-bottom: 0.75rem;
  border-bottom: 2px solid var(--ng-ink);
  margin-bottom: 1.1rem;
}

.page-faq .faq-block__no {
  font-family: var(--ng-mono-font);
  font-size: 0.72rem;
  line-height: 1.6;
  letter-spacing: 0.06em;
  color: var(--ng-orange);
  border: 1px solid currentColor;
  border-radius: 999px;
  padding: 0 0.5rem;
}

.page-faq .faq-block__title {
  margin: 0;
  font-family: var(--ng-display-font);
  font-size: clamp(1.25rem, 3.6vw, 1.85rem);
  line-height: 1.2;
  letter-spacing: 0.01em;
  color: var(--ng-ink);
}

.page-faq .faq-block__desc {
  grid-column: 2;
  margin: 0.15rem 0 0;
  font-size: 0.92rem;
  color: var(--ng-gray);
}

/* ---------- 折叠问答 ---------- */
.page-faq .faq-list {
  display: flex;
  flex-direction: column;
  gap: 0.6rem;
}

.page-faq .faq-list--after {
  margin-top: 1.1rem;
}

.page-faq .faq-item {
  background: var(--ng-paper);
  border: 1px solid var(--ng-line);
  border-left: 3px solid var(--ng-line-strong);
  border-radius: var(--faq-radius);
  transition: border-color 0.24s var(--ng-ease), box-shadow 0.24s var(--ng-ease), transform 0.24s var(--ng-ease);
}

.page-faq .faq-item:hover {
  border-left-color: var(--ng-cyan);
}

.page-faq .faq-item[open] {
  border-left-color: var(--ng-orange);
  box-shadow: var(--ng-shadow);
}

.page-faq .faq-item__q {
  display: flex;
  align-items: flex-start;
  gap: 0.75rem;
  padding: 0.95rem 1rem;
  cursor: pointer;
  list-style: none;
  font-family: var(--ng-display-font);
  font-size: clamp(1rem, 2.4vw, 1.12rem);
  line-height: 1.45;
  color: var(--ng-ink);
  transition: color 0.2s var(--ng-ease);
}

.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__q::after {
  content: "+";
  margin-left: auto;
  flex: 0 0 auto;
  font-family: var(--ng-mono-font);
  font-size: 1.2rem;
  line-height: 1.1;
  color: var(--ng-orange);
}

.page-faq .faq-item[open] .faq-item__q::after {
  content: "−";
}

.page-faq .faq-item__q:hover {
  color: var(--ng-copper);
}

.page-faq .faq-item__q:focus-visible {
  outline: 2px solid var(--ng-cyan);
  outline-offset: -3px;
}

.page-faq .faq-item__a {
  padding: 0.15rem 1rem 1.1rem;
  border-top: 1px solid var(--ng-line);
  animation: faq-answer-in 0.24s var(--ng-ease) both;
}

.page-faq .faq-item__a p {
  margin: 0.7rem 0 0;
  font-size: 0.97rem;
  line-height: 1.75;
  color: rgba(33, 29, 24, 0.86);
}

.page-faq .faq-bullets {
  margin: 0.5rem 0 0;
  padding-left: 1.15rem;
}

.page-faq .faq-bullets li {
  margin-bottom: 0.3rem;
  font-size: 0.95rem;
  line-height: 1.7;
}

.page-faq .faq-link {
  color: var(--ng-moss);
  text-decoration: none;
  border-bottom: 1px solid var(--ng-cyan);
  transition: color 0.2s var(--ng-ease), border-color 0.2s var(--ng-ease);
}

.page-faq .faq-link:hover,
.page-faq .faq-link:focus-visible {
  color: var(--ng-orange);
  border-bottom-color: var(--ng-orange);
}

@keyframes faq-answer-in {
  from {
    opacity: 0;
    transform: translateY(-4px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

/* ---------- 交付方式清单 ---------- */
.page-faq .faq-deliver {
  margin: 0;
  border-top: 1px solid var(--ng-line-strong);
}

.page-faq .faq-deliver__row {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 0.2rem;
  padding: 0.85rem 0 0.85rem 0.9rem;
  border-bottom: 1px solid var(--ng-line);
  border-left: 3px solid transparent;
  transition: border-left-color 0.22s var(--ng-ease), background 0.22s var(--ng-ease);
}

.page-faq .faq-deliver__row:hover {
  border-left-color: var(--ng-cyan);
  background: rgba(252, 250, 245, 0.7);
}

.page-faq .faq-deliver__row dt {
  font-family: var(--ng-display-font);
  font-size: 1rem;
  letter-spacing: 0.02em;
  color: var(--ng-moss);
}

.page-faq .faq-deliver__row dd {
  margin: 0;
  font-size: 0.94rem;
  line-height: 1.7;
  color: rgba(33, 29, 24, 0.82);
}

.page-faq .faq-deliver__figure {
  margin: 1.4rem 0 0;
}

.page-faq .faq-deliver__figure .ng-figure__media {
  aspect-ratio: 10 / 7;
  overflow: hidden;
  border: 1px solid var(--ng-line-strong);
  border-radius: var(--faq-radius);
  background:
    linear-gradient(160deg, rgba(47, 79, 58, 0.9), rgba(15, 61, 62, 0.85) 60%, rgba(228, 87, 46, 0.28));
}

.page-faq .faq-deliver__figure img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

/* ---------- 人工帮助 ---------- */
.page-faq .faq-help {
  scroll-margin-top: var(--faq-sticky-top);
  background: var(--ng-moss);
  color: var(--ng-cream);
  border-radius: var(--faq-radius);
  padding: clamp(1.5rem, 4vw, 2.5rem);
  position: relative;
  overflow: hidden;
}

.page-faq .faq-help::before {
  content: "";
  position: absolute;
  inset: auto -3rem -4rem auto;
  width: 15rem;
  height: 15rem;
  border-radius: 50%;
  background: radial-gradient(circle at center, rgba(25, 185, 190, 0.32), transparent 68%);
  pointer-events: none;
}

.page-faq .faq-help__head {
  display: flex;
  align-items: center;
  gap: 0.7rem;
  flex-wrap: wrap;
  position: relative;
}

.page-faq .faq-help__no {
  font-family: var(--ng-mono-font);
  font-size: 0.72rem;
  letter-spacing: 0.08em;
  color: var(--ng-orange);
  border: 1px solid var(--ng-orange);
  border-radius: 999px;
  padding: 0 0.5rem;
}

.page-faq .faq-help__title {
  margin: 0;
  font-family: var(--ng-display-font);
  font-size: clamp(1.25rem, 3.6vw, 1.8rem);
  line-height: 1.25;
  color: var(--ng-paper);
}

.page-faq .faq-help__lead {
  position: relative;
  margin: 1rem 0 0.5rem;
  font-size: 0.96rem;
  color: rgba(244, 239, 228, 0.82);
}

.page-faq .faq-help__list {
  position: relative;
  margin: 0;
  padding-left: 1.15rem;
}

.page-faq .faq-help__list li {
  margin-bottom: 0.3rem;
  font-size: 0.95rem;
  line-height: 1.7;
  color: rgba(244, 239, 228, 0.9);
}

.page-faq .faq-help__lines {
  position: relative;
  margin-top: 1.25rem;
  display: grid;
  gap: 0.55rem;
}

.page-faq .faq-help__line {
  margin: 0;
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 0.5rem 1rem;
  padding-bottom: 0.5rem;
  border-bottom: 1px dashed rgba(244, 239, 228, 0.28);
}

.page-faq .faq-help__label {
  font-size: 0.78rem;
  letter-spacing: 0.1em;
  color: rgba(244, 239, 228, 0.62);
}

.page-faq .faq-help__value {
  font-family: var(--ng-mono-font);
  font-size: 0.95rem;
  color: var(--ng-cyan);
  word-break: break-all;
}

.page-faq .faq-help__note {
  position: relative;
  margin: 1rem 0 1.4rem;
  font-size: 0.88rem;
  line-height: 1.7;
  color: rgba(244, 239, 228, 0.74);
}

.page-faq .faq-help__cta {
  position: relative;
}

/* ---------- 窄屏微调 ---------- */
@media (max-width: 30rem) {
  .page-faq .faq-index__link {
    font-size: 0.82rem;
    padding: 0.45rem 0.7rem;
  }

  .page-faq .faq-item__q {
    padding: 0.85rem 0.85rem;
  }

  .page-faq .faq-item__a {
    padding: 0.1rem 0.85rem 1rem;
  }
}

/* ---------- 桌面端 ---------- */
@media (min-width: 62rem) {
  .page-faq .faq-body {
    grid-template-columns: 17rem minmax(0, 1fr);
  }

  .page-faq .faq-index {
    position: sticky;
    top: var(--faq-sticky-top);
    padding: 1.25rem 1.15rem 1.35rem;
  }

  .page-faq .faq-index__list {
    flex-direction: column;
    overflow: visible;
    padding-bottom: 0;
    gap: 0.2rem;
  }

  .page-faq .faq-index__list > li {
    flex: 1 1 auto;
  }

  .page-faq .faq-index__link {
    display: flex;
    width: 100%;
    border: 0;
    border-bottom: 1px solid var(--ng-line);
    border-radius: 0;
    background: transparent;
    padding: 0.6rem 0.2rem;
    font-size: 0.9rem;
    white-space: normal;
    justify-content: flex-start;
  }

  .page-faq .faq-index__link:hover,
  .page-faq .faq-index__link:focus-visible {
    border-bottom-color: var(--ng-orange);
    background: rgba(228, 87, 46, 0.06);
    transform: none;
  }

  .page-faq .faq-deliver__row {
    grid-template-columns: 10rem minmax(0, 1fr);
    gap: 1.25rem;
    align-items: baseline;
  }

  .page-faq .faq-help__lines {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 1.5rem;
  }
}
<<<END>>>